Frequently Asked Questions

Lash Extensions & Brow Services in Mandurah

Thoughtful questions deserve clear answers. Below you’ll find everything you need to know before your appointment at Gloss Lash Lounge.

If you’re unsure about anything, we’re always happy to guide you.

  • UV/LED lashes use specially formulated adhesives that cure under UV or LED light, creating a stronger, longer-lasting bond. This means your extensions aren’t as affected by environmental factors like oil, humidity and temperature. 90% of our clients have swapped over and love it!

  • With correct aftercare, your extensions can stay on your natural lash until it falls out with its natural growth cycle, just like your hair. You may still have extensions attached at the 4-6 week mark but due to natural shedding, they will look grown out and uneven.

    Your natural lashes shed in cycles, which means your extensions will too. To maintain a full, polished look, we recommend booking infills every 2–4 weeks.

    Consistent maintenance = consistently flawless lashes.

  • Most clients return every 2–3 weeks to keep their lashes looking balanced and full.

    If you love a freshly done look at all times, you may prefer closer to 2 weeks. If you prefer a softer grow-out, 3 weeks works beautifully.

    We’ll personalise your maintenance plan based on your lash growth and lifestyle.

  • Classic Lash Extensions
    One extension applied to one natural lash. A natural mascara look.

    Hybrid Lashes
    A blend of classic and volume. Soft fullness with texture and dimension.

    Volume Lashes
    Multiple lightweight extensions applied to each natural lash for a fuller, fluffier finish. This can be a light set or dramatic, completely up to you.

    Not sure what suits you? We’ll guide you during your consultation — tailored to your eye shape, lifestyle and desired look.

  • That’s exactly what we’re here for.

    Every set at Gloss Lash Lounge is customised. We consider:

    • Your eye shape
    • Natural lash health
    • Desired finish (natural, soft glam, full volume)
    • Maintenance preference

    There are no templated sets here — only personalised artistry.

  • Yes — when applied correctly by trained professionals.

    At Gloss Lash Lounge, we use high-quality products and techniques to ensure your natural lashes remain healthy and protected.

    We prioritise long-term lash health over short-term fullness.

  • Properly applied lash extensions do not damage healthy natural lashes.

    Damage typically occurs from:
    • Poor application
    • Excessive weight
    • Picking or pulling
    • Skipping infills too long

    Our approach is detail-driven and balanced — protecting your natural lashes while enhancing them.

  • For best results:

    • Arrive with clean lashes (no mascara or eye makeup)
    • Avoid caffeine&preworkouts if you’re sensitive (relaxation helps!)
    • Remove contact lenses
    • Allow enough time to relax

    Then simply lie back — we’ll take care of the rest.

  • Aftercare is simple but important.

    For the first 24 hours:
    • Avoid steam, oil, salty water and excessive moisture.

    Ongoing:
    • Clean lashes gently with a lash-safe cleanser daily
    • Avoid oil-based products around the eyes
    • Brush lashes daily with a clean spoolie
    • Avoid picking or pulling

    We’ll guide you through everything before you leave.

  • You can use extension-safe mascara if desired (though most clients find they don’t need it).

    We recommend extension safe mascara from Poni which we stock in salon for $35.

    Waterproof mascara is bad for extensions as it is hard to remove.

  • New full sets typically take 1.5 to 2 hours, depending on the style chosen.

    Infills take approximately 45–75 minutes.

    We never rush appointments — precision takes intention.

  • Brow lamination is a treatment that smooths and lifts the brow hairs into a fuller, more sculpted shape.

    It creates the appearance of volume and structure — perfect for sparse, uneven or downward-growing brows.

    Results typically last 6–8 weeks.

  • Yes.

    Every appointment includes a personalised consultation to ensure your lashes and brows are tailored to you.

    If you’re unsure which service suits you, we’ll guide you confidently.

  • You can book online anytime through our secure booking system.

    If you have questions before booking, feel free to contact us — we’re always happy to help.